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getset - What they do

The getset Service is part of Somerset County Council's contribution to the Early Help landscape.

It's mission is to give children, young people and their families the best possible start in life. We recognise that the right help at the right time in the right place can make a big difference in the longer-term, and aim to help families overcome small challenges before they become big ones.

An important part of our approach is to make sure families can help themselves and find their own solutions to problems. Developing the resilience to deal with these problems effectively will also help them not to become dependent on external services.

getset will:

  • Support children, young people and families to help themselves and become more resilient
  • Think 'family' and quickly identify children, young people and families who need extra help
  • Act quickly with effective interventions as soon as they know help is needed
  • Use assessments to make sure the response is appropriate to the identified need
  • Collect and analyse data and performance information to make sure they monitor and evidence the impact of their work while striving to improve what they do

The services getset offers

The getset offer has two main strands:

Their children's centres offer support and opportunities for 0 to 4 year olds and their parents. This includes

  • Help and advice about where to find good quality, accessible childcare
  • Parenting help and advice about topics including understanding child development, practical things like setting routines and how to respond to challenging behaviour
  • Advice about budgeting, money management and steps towards employment
  • Healthy eating advice, shopping and cooking for a family on a small budget
  • Helping children be ready for school
  • Help for families affected by offending and domestic abuse
  • Help for parents with children and young people who have additional needs

Children's centre services are provided by play workers - who organise universal play and developmental sessions for children aged under four and their families, and Family Support Workers - who offer information, advice and guidance for families with children under four. In many centres there are volunteers who support this work.

Other organisations often provide services in getset buildings; so many centres will also offer breastfeeding support, health visitor clinics, family learning programmes and support to help parents into work, training and volunteering opportunities.

For detailed information about the services available through children's centres and where they are, please search the market place

The Level 3 service which provides targeted support for families that are assessed to require support at Level 3 on the Safeguarding Children Board's 'Thresholds for Assessment' and meet at least two of the government's 'Troubled Families' criteria:

  • Children with poor school attendance
  • Worklessness and risk of financial exclusion
  • Affected by domestic violence and abuse
  • Parents and children with a range of health needs
  • Involvement in crime or anti-social behaviour
  • Children who need help

The Somerset Safeguarding Children Board (SSCB) have launched new guidance for professionals who work with children and families to provide early help, targeted and specialist support.